tualRevised Visiting Hours

as at 02 April 2020

 

As the broader coronavirus (COVID-19) threat has increased significantly in the past few days SPC believes it is prudent that we review our controls to minimise the risk to our residents.

In doing so it is import to re-affirm that there are NO known cases of Coronavirus (COVID-19) within our community.

We now have face-to-face visits and virtual visiting with arrangements as follows:

  • Daily (Monday - Sunday) 9:00am - 11:30am and 2:00pm - 4:30pm - however visiting must be by appointment commencing 3 April 2020
    • Bookings can be made by either emailing visiting@spcagedcare.org.au or calling reception 3800 7188 during office hours (8:30-4:30 M-F)
    • If you email you will receive a confirmation email.
    • If your preferred time is full we will offer you the nearest available appointment
    • Should you arrive unannounced you may be asked to wait until the next available appointment time.
  • Visits will continue be limited to
    • no more than one person at a time
    • Children under 16 are asked not to enter under the latest guidelines
    • Visitors will be restricted to either the residents’ room or the external spaces located near the coffee shop; the rotunda between Rose and Lily wings; and the Pine Hill bbq area. Visitors are not permitted in any other common areas within the facility. Whilst in these areas social distancing guidelines should be practiced.
    • Only one visit per day permitted – that is each visitor is restricted to one entry per day.
  • All staff and visitors will have their temperature taken and be asked to sign a declaration stating;
    • In the past 48 hours they have not experienced a fever; a cough; sore throat; shortness of breath; or generally feeling unwell.
    • To the best of their knowledge they have not been in contact with anyone who has been tested for the COVID-19 virus or placed into self-isolation during the preceding 14 days
    • Neither I nor any member of my household have returned to Australia from overseas in the past 14 days
  • Virtual visiting for residents and families who do not have their own private iPad or tablet device

As per the face to face visiting you can book a visiting spot using one of our shared devices. In this case you will follow the same steps as the face to face visiting

    • Booking can be made by either emailing visiting@spcagedcare.org.au or calling reception 3800 7188 during office hours (8:30-4:30 M-F). Bookings should be made prior to close of business the day before you wish to virtual visit so that we can ensure the appropriate help is available.
    • If you email you will receive a confirmation email.
    • If your preferred time is full we will offer you the nearest available appointment
    • You will get your confirmation via email together with a link to join a zoom meeting at the designated time.
    • Available times will be
      • 10:30am – 12:20pm
      • 2:00pm – 4:20pm
      • Special time has been set aside for Pine Hill 3:30pm – 4:15pm. This will allow for a dedicated hour where the level of assistance required to connect and maintain the connection may be greater.
    • A staff member will set the meeting up and return approximately 15 minutes later to retrieve the device so that it can be sanitised prior to setting up for the next residents use.
    • We will be using zoom meeting for these sessions. Please note if you are going to use your phone you will need to load the app. Zoom sends a meeting request link which operates on an iPad, android tablet or laptop but the app is required for a phone connection.

We thank all family and friends for their cooperation in this trying time.  More information is contained on our "Important Information on Coronavirus (COVID-19)


Is your flu vaccination up to date?

Now is the time to organise your influenza vaccination. Under arrangements recently announced by the commonwealth as part of the Australian Health Sector Emergency Response Plan for Novel Coronavirus (COVID-19) the commonwealth announced

…..a person who does not have a current influenza vaccination must not be permitted to enter or remain on the premises of a residential aged care facility.

All visitors must be vaccinated prior 1 May 2020.

 

 

BRAND NEW RETIR

EMENT UNITS AVALAIBLE NOW

The brand new retirement units compliment the already beautifully established independent living units nestled amidst landscaped gardens and a backdrop of natural bush land.
To read more information click here

 

 

 

NEWS & EVENTS

ABOVE AND BEYOND AWARDS 2012

SPC 20 YEAR ANNIVERSARY CELEBRATIONS

STAGE 1 OF NEW DEVELOPMENT NOW COMPLETE

ANZAC DAY CEREMONY 19TH APRIL

NEW DEVELOPMENT UNDERWAY